This page explains how we arrange our appointment system and how to make an appointment.
Same Day Appointments
Please fill in an online consultation form, giving as much detail as possible. A doctor will assess the request and arrange suitable care for you. This could be:
- A same day appointment with a doctor or more suitable health care professional
- A routine appointment with a doctor or more suitable health care professional
- A prescription
- Advice about your condition
- Advice to attend another health care service
A doctor is available each day until 12pm to triage requests.
If you are unable to complete a form our reception team will be able to do this for you.
Routine Appointments
GP appointments
To book a routine appointment with a GP, you can book:
- Online – using online services or the NHS App
- By telephone between 8.00am and 6.30pm (Call 0113 2953530 for Craven Road and Holly Bank or 0113 2953410 for Fieldhead)
- In-person between 8.00am and 7.00pm
If you have a preference to which GP you see, mention this at the time of booking. You may need to wait longer to see your preferred GP.
GP appointments are available to book up to 14 days in advance.
Appointments are ten minute slots. If you have a complicated problem, please let the receptionist know as you may need a longer appointment
The receptionist will obtain information regarding the appointment to make sure you are booked with the most appropriate service.
Nurse Team Appointments
Please contact the surgery (by phone or in person) to book an appointment with a member of our nursing team. These appointments are not available to book on-line as each member of our team has different skills.
Other Health Care Professionals
The Surgery have access to a range of other Health Care Professionals. These appointments can be booked by speaking to a member of our reception team.
Physiotherapists – diagnose, assess and treat problems with muscles, bones and joints through supported exercise and stretches
Pharmacists – Provide information and advice about the safe and effective use of medications as well as monitoring progress and carrying out period reviews of your medications.
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Extended opening hours
We also offer weekday late and weekend appointments at our neighbouring ‘hub’ practices which is at either Burley Park Medical Centre or Hyde Park Surgery. These appointments cannot yet be booked online, but can be booked by speaking to reception.
If you have a dental problem
Unfortunately we are unable to help if you have a dental problem and so we will ask you to see your dentist. If you are looking for dental care the NHS Choices website can help you find a NHS dentist. For urgent Dental Care please call 111 for the NHS 111 service.