We welcome suggestions for improvements to our services.
Your Suggestions
We are always seeking to enhance our service and welcome suggestions for the improvement of the practice and the website. Our address is:
The Practice Manager Craven Road Surgery 60 Craven Road Leeds LS6 2RX 0113 2953530
You Can Also Send Feedback Online:
- If you register for online booking you can also make suggestions about the service given by the practice
Complaints
Everyone at Craven Road Medical Practice endeavours to provide the best service and care possible. Unfortunately, we understand that there may be times when you feel this has not happened. If you have a complaint about the practice please feel free to talk to a member of our team. You can do this in person, by phoning the practice or by writing to us at the above address.
If you have a complaint to make, please don’t be afraid to say how you feel. We welcome feedback to help us improve our standards and you will not be treated any differently because you have complained. We will just do our best to put right anything that has gone wrong.
Please see our patient complaints procedure leaflet for full details of how to raise your concern, how we will respond and details of the support available to you.