Suggestions and complaints

We welcome suggestions for improvements to our services.

Your Suggestions

We are always seeking to enhance our service and welcome suggestions for the improvement of the practice and the website. Our address is:

The Practice Manager Craven Road Surgery 60 Craven Road Leeds LS6 2RX 0113 2953530

You Can Also Send Feedback Online:

Complaints

Everyone at Craven Road Medical Practice endeavours to provide the best service and care possible. Unfortunately, we understand that there may be times when you feel this has not happened. If you have a complaint about the practice please feel free to talk to one of the Doctor or our Practice Manager. You can do this in person, or by phoning the practice or by writing to us at the above address.

If you have a complaint to make, please don’t be afraid to say how you feel. We welcome feedback to help us improve our standards and you will not be treated any differently because you have complained. We will just do our best to put right anything that has gone wrong.

Please see our patient complaint leaflet for full details of how to raise your concern, how we will respond and details of the support available to you.