HOW DO I...
Make An Appointment?

Please click here to use the online appointment booking system or telephone our reception to make an appointment. Please tell us if there is a particular doctor or nurse you would like to see.

We have a wide variety of appointment times - morning, afternoon and evening - to ensure that we can provide suitable appointment times for as many patients as possible.

We have two surgeries, at Craven Road and Holly Bank, and you can choose which to attend. There is disabled access at both sites, including disabled car parking and ramps.

Please note that appointments are for one person only but a member of your family or a friend may accompany you if you wish.

HOW DO I...
Obtain Telephone Advice?

If you need to speak to any of the doctors, nurse practitioner or practice nurses, please telephone reception at your normal surgery. If the matter is urgent you will be put through to someone. If it is not urgent the receptionist will take a message and the doctor or nurse will call you back when it is convenient.

HOW DO I...
Obtain A Home Visit?

Home visits are strictly for people too ill to get to the surgery.

To arrange a home visit, please phone 295 3531 (for patients at both surgeries). Requests are accepted from 8.00am. The doctor may ring you to discuss your problem.

Please phone BEFORE 10.00am IF POSSIBLE and tell the receptionist if the home visit is urgent or non-urgent.

To assist you, the following situations do not usually merit a visit:
Adults with common problems of cough, sore throat, flu-like symptoms, chronic back pain and dental problems.

Common symptoms of childhood fevers, cold, cough earache, headache, diarrhoea/vomiting and most cases of abdominal pain, where patients are well enough to travel by car.

HOW DO I...
Obtain Test Results?

You can obtain your test results by telephoning reception between 1.30 and 3.30pm; they will not be given to anyone else.